Underwhelmed by your purchase? We've got you covered
We accept all returns within 60 days. Opened, used, doesn’t matter – we’ll take it back, and we'll always include a pre-paid return label. Here's how:
- Call or email us – With a quick call to 1-800-432-3738 or email to email@example.com, your return will be setup within a couple minutes, and you’ll be given an RMA number
- Send it back – Pack up your return, write the RMA number on the outside of the box, and ship it back
That’s it! It really is that easy.
Don’t forget our full-replacement warranty!
- Every headset we carry offers at least a 1-year, full-replacement warranty
- All Sennheiser headsets have at least a 2-year, full-replacement warranty
- The OfficeRunner Wireless Headset, the DW Pro1, and the DW Pro2 have a 3-year, full-replacement warranty
- Sennheiser Deskmate headsets have a 4-year, full-replacement warranty
- All Leitner headsets have an industry-leading 5-year, full-replacement warranty
We love getting any and all feedback from you on what we’re doing well or what we can do to make your life even better.
60 Day Guarantee
At Headsets.com, if you're not completely satisfied, you can return the item easily. We don't want you to use the wrong headset, and you can return it for any (or no) reason. You have 60 days from the day you receive your order to return it for a refund. We just ask that you call us at 1-800-HEADSETS (1-800-432-3738) or email us at firstname.lastname@example.org to let us know your return is coming. We’ll give you an RMA number, which helps us make sure your account gets credited for the return.
We are constantly striving to improve our service and products, and we need and welcome your input. We will be very grateful for any feedback or information you can give us regarding your experience with us and our products.