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Underwhelmed by your purchase? We've got you covered

Free Returns

We accept all returns within 60 days. Opened, used, doesn’t matter – we’ll take it back, and we'll always include a pre-paid return label. Here's how:

  1. Call or email us – With a quick call to 1-800-432-3738 or email to returns@headsets.com, your return will be setup within a couple minutes, and you’ll be given an RMA number
  2. Send it back – Pack up your return, write the RMA number on the outside of the box, and ship it back

That’s it! It really is that easy.

Don’t forget our full-replacement warranty!


We love getting any and all feedback from you on what we’re doing well or what we can do to make your life even better.

60 Day Guarantee

At Headsets.com, if you're not completely satisfied, you can return the item easily. We don't want you to use the wrong headset, and you can return it for any (or no) reason. You have 60 days from the day you receive your order to return it for a refund. We just ask that you call us at 1-800-HEADSETS (1-800-432-3738) or email us at returns@1800headsets.ca to let us know your return is coming. We’ll give you an RMA number, which helps us make sure your account gets credited for the return.

We are constantly striving to improve our service and products, and we need and welcome your input. We will be very grateful for any feedback or information you can give us regarding your experience with us and our products.

Let Us Help You Sometimes it's easier to talk through your headset decision with a real person. We'd be glad to help.

Give Us a Call 1-800-HEADSETS (1-800-432-3738)
We're here to help you with your purchase Mon-Fri 9:00-7:30 Eastern Time

Leave Your Number Don't call us — we'll call you! Leave your digits here and you'll get a call back within two business hours

Need a Bunch? Our Volume Purchasing Team is here for you. Give them a call at 1-800-319-7315, or email volumepurchasing@1800headsets.ca