Customer Testimonials

When you buy a product from 1-800-Headsets.ca your satisfaction is our prime concern (please see our Customer satisfaction performance statistics). Our motto is Customer Love, and we strive to give you the best Customer Service possible.

“I own an automotive call center and your representatives are fabulous always. Great service and warranty.”
“Overall the experience was very good. I will be using 1-800-Headsets.ca as my vendor from this point on.”
“Your Customer service is wonderful; polite, courteous and helpful. They deserve a raise. And the accessory I ordered came a day early.”
“I spoke with your Customer service rep after obtaining your telephone number from your web site. I was looking for a replacement part. The Customer service result was outstanding!”
“I really like my cordless headset. It gives me so much freedom.”
“My Customer service rep was extremely helpful and our order (now we have 3 wireless headsets) came 2 days sooner than expected. Wow!!”
“Excellent service each time I have phoned to place an order – followed up with prompt shipping.”
“Very good, friendly Customer service.”
“Can’t think of anything you could improve. I love my little online indicator light; it’s great! Now I won’t be interrupted as much by co-workers. They all suggested I have a flashing nose or something to let them know I am on the phone. I like this better!!”
“Headsets have greatly improved the efficiency of our staff in a busy family physician’s office.”
“I could not believe how fast the replacement headset got to us.”
“I am very satisfied with the wireless headset so far. It has made a big difference when working on computers so much.”
“Your Online Chat was the best of all that I've used. Your guarantee - complete with Tootsie Rolls were a big hit.”
“The Customer Service representative I dealt with was very informative and helpful. She recommended the comfort ear loop as I was having discomfort with the loop I was using. As well he helped me decide one the Online Indicator.”
“Excellent service. I am trying to find the right headset and the help has been fantastic.”
“Your service is outstanding! When I have called for technical support, I immediately got a friendly and knowledgeable representative.”
“Fast, friendly and very efficient. My second purchase and I will shop here again.”
“Love your product, lost without it.”
“1800Headsets.ca is so helpful and supportive. I have had a great experience every time I call. I enjoyed the Tootsie Rolls with my battery delivery. Your rep reminded me of a $10.00 credit on my account and I didn't even have to mention it.”
“Thanks for the quick response and great service to swap out my mistake in the order!”
“The Product Support representative was very helpful, he is very good at what he does!”
“Service was very good. Everything I needed to know was answered.”
“Service reps are extremely friendly and very helpful. Even waived shipping costs as a new Customer incentive. Tootsie Rolls in the box were a nice touch. Definitely will shop here again.”
“The Customer service rep was very helpful and fast. Good shipping time. Very positive experience. Service was excellent!”
“Everyone who has the cordless headset LOVES it.”
“The live chat was very helpful. I have had poor success in ordering headsets online until I found your company.”
“I have never gotten such excellent support and thorough attention to detail. Very pleasant and professional!”
“You guys are great -best customer service I've ever encountered.”
“The candies were a lovely touch! Absolutely fantastic service! Thank you I am truly impressed!”
“In today's world you don't often get a real person on the end of the phone. 1-800-Headsets.ca Customer Service was far beyond my expectations!”
“The best headset company and the most pleasant, helpful people I have ever dealt with...I very highly recommend 1-800-Headsets.ca.”
“Your headset sales & support team should be used as a guideline by other companies.”
“I really enjoyed my phone conversation with the headset expert; he made me laugh (which I really needed) and it put me in a better mood all day.”
“Great headset rep - made phone sale as easy as online purchase!”
“The Customer Service was great, no wait-time when I called in and the rep was helpful with all the headset questions I had.”
“I have been pleased with the help & headset support I have received from 1-800-Headsets.ca. The wireless headset really helps me do my work.”
“It is a joy to deal with the Customer service representatives at 1-800-Headsets.ca. They are friendly and helpful with all my headset needs.”
“The young headset expert we spoke to at 1800Headsets.ca was extremely helpful, knowledgeable, courteous and then she sent me a thank you card. I am so impressed!”
“Headsets.com service and approach is awesome. It has been a very long time since I received this level of service. I very highly recommend you headsets from Headsets.com!”
“Service is excellent! The headset was delivered before it was expected; can't get any better than that.”
“Your headset Support is quick and courteous. When I have called to place an order your reps answer the phone immediately, no automated prompts.”
“I like dealing with 1800Headsets.ca because we get excellent Customer Service. Your Customer Service reps are well informed about all headset products. You make it easy for us to understand and implement your headset technology.”
“Everything has been perfect...Your Customer service reps have always been so helpful and friendly.”
“I used 1800headsets.ca online help and was very impressed!”
“I am thrilled that I did not have to wait on hold for a long time before a salesperson took my call.”
“Very pleased with the service – reps are always extremely willing to help, very efficient and friendly.”
“Overall, I’m very satisfied with your product and service. Keep up the good work.”
“This is the first time I have used your services. I am extremely pleased with your total effort and service. Thanks, again!”
“The rep who has been helping us has been GREAT! You guys really do have “Customer Service” – that’s rare these days!”
“Your Customer service reps are very helpful and friendly.”

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