Looking for our U.S. store? Please choose your preferred destination:

Customer Testimonials

Below you'll find a bunch of great thoughts and feedback from some of our Customers. Have your own testimonial you'd like to share? We'd love to read it! Send us an email at info@1800headsets.ca

“I couldn't ask for better service - more than I expected”

Customer image Louise Dorval
Gcq Canada Inc.
Terrebonne, QC

“To caitlin and all the great team that you are, thank you so much for your gentleness over the phone & the quick shipping. I already receive the clip... And the candy, what a nice way to fill up a package and protect the part in it.”

Customer image Claudine Campbell
Brossard, QC

“I am tremendously impressed with your service. I will be happy to endorse or "like" headsets.com/.ca in whatever social media forum you like.”

Customer image Steve Winkelman
Hampstead, QC

“The customer service is refreshing in today's corporate world. You really make me feel important and that our small business is a big deal. Your csr reps should be the standard, not the exception. Absolutely phenomenal!!”

Customer image Curtis Atchison
Alexanders Auto Ranch Ltd
Flin Flon, MB

“I have always had excellent service every time I've called.”

Customer image Lucette Dupuis
Ecole St Agathe
Ste Agathe, MB

“I could not ask for better customer service! it’s great, consistent and delivered with a smile!”

Customer image Eric Frenette
Moncton, NB

“Love the stickers on the box... The girls in the warehouse loved them!”

Customer image Petra Becker
Acme Electric Port Hope Ltd.
Port Hope, ON

“Perfect customer service!”

Customer image Sheila Tole
Arrow Plumbing Heating Co. Ltd.
Regina, SK

“The overall experience was so very friendly and awesome I will certainly call 1800headsets again when I need somehting, thank you!!”

Customer image Lorraine Hand
Sci Interiors Limited
Markham, ON

“Excellent service. ordered online and it was painless and the order came quickly. love the tootsie rolls- nice touch!”

Customer image Carolyn Prieur
Omafra
Vineland Station, ON

“Shipping was incredibly fast for this order. It might have been even the next day. No more than 2”

Customer image Gordon Stevenson
Calgary, AB

“You said my delivery would be tuesday/wednesday, it came monday! how great is that!”

Customer image Alan Bell
London, ON

“Absolutely fantastic company! they were quick and honest and helpful at every step. Not to mention, the tootsie rolls were great!”

Customer image Natalie Bell
Magical Credit Inc.
North York, ON

“Kevin pena was superb and exceeded my expectations by accomodating our special needs and budget! good job!!”

Customer image Meliane Paquin
Federation Of Law Of Societies Of Canada
Ottawa, ON

“Thanks to amber and kevin - they are some good folks!”

Customer image Charlene Challenger
Family Service Toronto
North York, ON

“Great customer service! caitlin was awesome! hoping to have to order more headsets soon.”

Customer image Jeff Mainland
Ago Industries
London, ON

“I did not speak to a headset specialist. I used the website which was very easy to navigate and use. delivery was quick! I was very pleased with awesome service! if I had a complaint, it would be that I'm not a big tootsie roll fan- although I loved opening the box to candy (excellent customer service touch). maybe upgrade candy choice. it honestly put a smile on my face when I opened the box! it's the little things that matter. I will definitely recommend your website. job well done!”

Customer image Sue Bekaert
Town Of Halton Hills
Georgetown, ON

“Service call was great!! no pressing "1" and then "3" and then having to leave a number.- it was easy!!!”

Customer image Earle Morgan
Brookfield Concrete Products Limited
Brookfield, NS

“Enjoyed the tootsie rolls. the heart "packed with customer love." made me smile.”

Customer image Cheryl Lively
Sissiboo Investments Limited
Weymouth, NS

“I will tell you what, I love headsets.com. you show that you really care about your customers, and have never failed to exceed my expectations. job well done! every company should work like headsets.com.”

Customer image Lachance And Santos
Lachance & Santos Dental
Winnipeg, MB

“Thank you for your fast & efficient service!”

Customer image Wanda Stroz
Dr Stroz
Etobicoke, ON

“It's nice to speak to a real person that's fast, and has my order or issue resolved so promptly.”

Customer image Curtis Atchison
Alexanders Auto Ranch Ltd
Flin Flon, MB

“Love my headset. set up was instructions were simple and easy to follow.”

Customer image Brad Dewit
West Coast Machinery Ltd
Abbotsford, BC

“Your company rocks! I refer people to you on a regular basis. Clients love the "on phone indicator"”

Customer image Mary Commodore
Dr. Pike
Peterborough, ON

“Fantastic experience! you guys are by far my favourite company to deal with. Your staff were able to find me the right product right away and were extremely helpful with the ordering process.”

Customer image Antonella Marcone
Cija
Montreal, QC

“Your service and expediency blew me away - ordered on a friday before a long weekend - delivered and in my house in alberta on tuesday! loved the heart and shippers name on the box and the tootsie rolls was way too cool”

Customer image Janet Ramsum
Turbo Exchange Inc
Calgary, AB

“My first contact with your company was without an agent. result: a slight error in my order which caused a second order. Heidi watson was exceptionally helpful and an absolute delight to deal with. Through her knowledge & understanding of the product we were able to get the exact product that I required initially. Due to my very rewarding experience I would not hesitate to order again from your company or refer colleagues/ friends or whomever needed products from your company. Additionally I found shipping outstanding with delivery far exceeding the estimated dates of delivery.”

Customer image Sandra Dybvig
Edmonton, AB

“Where did you come up with your tootsie roll idea, and why are you more concerned than usual on customer service this is a rare commodity these days and I truly believe that customer service these days is what will assure you a big share in your field. Keep it up and always look for ways to make your service better. You guys are doing a great job!”

Customer image Maria Moutsov
Ranger Design
Baie Durfe, QC

“Hello, I am fine and don't need anything right now. I would like to thank you though for the prompt service and swift delivery of my headset/phone.the fedex employee was impressed with the customer care sticker on the box, and when he handles as many packages as he must, I imagine he is hard to impress. I am impressed with your companies customer care and service, and in this business world when the internet has increased the size of the market place exponentially, it is customer care and service that will make your business stand out from the rest. Kudos. And by the way I love tootsie rolls really nice touch. today was the first day of my training for a call centre and already posted the name of your business to someone looking for a headset. thanks nancy”

Customer image Nancy Hicks
Alpine Access
Barrie, ON

“Thanks for the speedy delivery the chocolate candies and the smile it put on out faces when we opened the package.”

Customer image Lynda Jackson
The Thomas St Family Medical Clinic
Napanee, ON

“So I told everyone what you did and you've been in out company newsletter twice so far! will certainly let anyone know that's looking about your 60 try free for 60 days thing. Special thanks to the email team and shipping team. My headset works great! I didn't actually talk to anyone but was pleased with the promptness and relevance of the emails.”

Customer image Beth Ballard
Keystone Packaging Inc
London, ON

“You people have the very best customer service on the planet!”

Customer image Sue Goodwill
Dr. Michael Alexander
Niagara Falls, ON

“Oh you're awesome!! thanks so much ashley...talk about great service. I just know that I could never do without my officerunner and I was in a panic without it.”

Customer image Maggie Gordon
Namering Housing Corporation
Regina, SK

“I emailed for pricing and I got a response in a matter of minutes! the rep even asked if they could place the order for me. That saved me so much time!”

Customer image Deb Hainer
Heritage Truck Lines Inc
Ayr, ON

“My headset works great! the headset advisor was very helpful and friendly! I would definitely recommend using 1-800 headsets!”

Customer image Kari Williams
Minard's Leisure World
Weyburn, SK

“I'm blown away by the amazing service! 1800headsets.ca rocks!”

Customer image Sabina Hentschel
Sun Runner Logistics
Fergus, ON

“Your customer service is amazing, very professional, knowledgeable and friendly. I am very satisfied with the service I received.”

Customer image Annie Lin
Ad Vendors Hr Communications Inc.
London, ON

“Very friendly and polite staff.”

Customer image Sharon Hibbert
Dale Streiman And Kurz
Brampton, ON

“Loved the stickers and tootsie rolls. Very forward thing thinking customer service!”

Customer image Scott Parsons
Pathways Family Services
Edmonton, AB

“About 30 hours to delivery. Very impressive !! and the tootsie rolls were very popular in the office.”

Customer image Jordan Colby
Perras Mechanical Services Ltd.
Brantford, ON

“I really appreciate that although I don't call often, when I do, you treat me like I call every day! =)”

Customer image Tim Aucoin
Kwik Kopy Design Print Centre
Calgary, AB

“This time I ordered via website whereas in the past I have spoken to a rep. Great service either way.”

Customer image Leslie Ballan
Grouse River
Kelowna, BC

“As a company, lucasworks takes great pride in the excellent customer service reputation we have worked hard to achieve.  we understand what it takes to have this reputation in our community and with our customers.  in today’s fast pace business world we more often hear what we are not accomplishing rather than what we are, therefore I would like to take a minute to congratulate you on your excellent customers service. We have been ordering products through headsets.ca for a few years now and every contact we have had with your representatives has been not only positive, but they are all very upbeat and friendly.  a trait we strive for when we do our own hiring.  just so you know it makes a big impact on your customers.  great job to your entire team!  keep it up and we love the tootsie rolls!!”

Customer image Brenda Haesler
Lucas Works
Windsor, ON

“Best service help in 30 years.”

Customer image Alan Bell
London, ON

“Service was great, delivery was exceptional. Ordered friday, received on monday at noon!”

Customer image Leroy Burkhart
Luckys Tire Of Elmira
Elmira, ON

“Great service from patience, really happy with my headset.”

Customer image Hugues Briault
Allpriser Ltd
Etobicoke, ON

“Kevin was very good to deal with. Quick response on emails and getting information I requested.”

Customer image Scott Morris
Federated Co-Op Propane
Regina, SK

“Keep up the good work and hire more people like ashley stremme. I'm very happy with the equipment and service!”

Customer image Andy Gelberger
Associated Hebrew School Of T
North York, ON

“Everything was perfect. Every sales associate I spoke with was fabulous, helpful, knowledgeable, and patient.”

Customer image Lisa Rockwell
Campbell Froh May And Rice
Richmond, BC

“I am amazed how quickly you shipped my items out to me.”

Customer image William Hatnean
Windsor, ON

Let Us Help You Sometimes it's easier to talk through your headset decision with a real person. We'd be glad to help.

Give Us a Call 1-800-HEADSETS (1-800-432-3738)
We're here to help you with your purchase Mon-Fri 9:00-7:30 Eastern Time

Leave Your Number Don't call us — we'll call you! Leave your digits here and you'll get a call back within two business hours

Need a Bunch? Our Volume Purchasing Team is here for you. Give them a call at 1-800-319-7315, or email volumepurchasing@1800headsets.ca